Show you C.A.R.E.

I truly believe that human capital is an organization’s greatest asset and sadly, often the most neglected.  Why do you think that is?  I suspect that as a general rule people come to work every day wanting to do a good job and be successful.  The key is finding support and ongoing motivation for them to be able to maintain that level of professionalism.  But how much quality face time do you think they get with their managers and supervisors daily?  The same folks that spend their entire days in meetings with their peers competing for the title of “smartest person in the room.”  One of my favorite quotes of all time is “If you are the smartest person in the room, then you are in the wrong room.”  I could go off on a tangent here and talk about diversity and inclusion but that wasn’t my goal for this particular blog.  Maybe next time ;).

22People-dont-care-how-much-you-know-until-they-know-how-much-you-care.22-Theodore-Roosevelt

The above quote was not only coined by Teddy Roosevelt, but perpetuated by other influential leadership authors like John Maxwell and Zig Ziglar.  So for those managers and supervisors that I referred to earlier, take note.  To demonstrate just how important this concept is, I’m going to use the word C.A.R.E. to build an acrostic with four skills to help you show your team members that frankly, my dear, you do give a damn.

C- Communication
Seek first to understand, then to be understood.  Active listening is so important when dealing with your employees so that they know they’ve actually been heard.  You don’t always have to agree, but hearing them out will go a long way towards gaining their trust and respect, both of which are crucial to your success as a leader.
A- Accountability
Simply put, DWYSYWD…. Do What You Say You Will Do.  What better way to show someone you care then to be fully accountable to them?  If you commit to it, follow through.  Otherwise, credibility is lost along with your ability to influence.
R- Recognition
Celebrate the small victories.  Focus your team by creating clarity around shared goals and objectives.  Make them achievable in a reasonable time frame and eliminate competing priorities.  Success breeds success.  And making your people successful should be your number one priority.
E- Engagement

Be authentic.  To engage is to “establish a meaningful contact or connection with” someone.  Doesn’t that sound like a way to show you care?  Don’t spend your day going through the motions.  Engage with your people in meaningful conversations and you’ll be amazed at what you learn.

To be successful, your company needs motivated people.  Maya Angelou said “at the end of the day people won’t remember what you said or did, they will remember how you made them feel.”  So, by all means, make them feel good.

 

 

 

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